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QMIND - Design Collaberation Platform
Frequently Asked Questions (FAQ)
  1. Is QMIND an LMS?
  2. Is QMIND an LCMS?
  3. Is QMIND totally web-based, or do I need to install anything?
  4. Is my content secure on QMIND servers?
  5. Can I install QMIND behind a corporate firewall?
  6. Will QMIND-produced content work in my LMS?
  7. What file formats does QMIND output?
  8. How much does it cost to start using QMIND?
  9. Do I have to pay for my clients who are only reviewing content?
  10. How do I add additional people to my account?
  11. What if I stop using QMIND after the first month?
  12. How do I get my content back if I stop using QMIND?

Have a question not posted here? Please ask us directly at info@qmind.com.

   
1. Is QMIND an LMS? Top
  No, it is not an LMS (Learning Management System). QMIND is Design Collaboration Platform (DCP), laser-focused on optimizing team-based multimedia and e-learning content development. QMIND manages the design process from concept through publishing. QMIND does not provide course delivery capabilities. Therefore QMIND ends where an LMS begins.  
   
2. Is QMIND an LCMS? Top
 

Not exactly. However, QMIND does share many features of a typical LCMS (Learning Content Management System) and is therefore often included into the LCMS product category. QMIND is Design Collaboration Platform (DCP), laser-focused on optimizing team-based multimedia and e-learning content development. QMIND manages the design process from concept through publishing. QMIND does not provide course delivery capabilities. An LCMS, on the other hand, typically bundles content authoring with knowledge management, course management, performance management, and enterprise content management… all together. Most LCMS tend to be light on the content development capabilities, where QMIND shines, but more sophisticated with learning object management capabilities after the content has been developed.

 
   
3. Is QMIND totally web-based, or do I need to install anything? Top
  QMIND is 100% web-based with no software installation. QMIND works with all Internet Explorer and Firefox on Windows and with Safari and Firefox on the Mac. The Flash 7 plugin is required in all browsers.  
   
4. Is my content secure on QMIND servers? Top
  Absolutely. Please refer to our Security page for all the reasons why your content and intellectual property is totally secure on QMIND's servers.  
   
5. Can I install QMIND behind a corporate firewall? Top
 

Generally speaking, no. QMIND is a web-hosted solution. Part of QMIND's value to its customers is eliminating the need for internal IT department to manage the complex server infrastructure required for online, rich media collaborative development.

Only under special circumstances and requirements will QMIND license its software for installation behind the customer's firewall.

 
   
6. Will QMIND-produced content work in my LMS? Top
  Yes. QMIND can output courses as either SCORM 1.2 or SCORM 2004 comformant packages for deployment to any SCORM-conformant Learning Management System (LMS). These days, all major LMS products are SCORM-conformant. This enables QMIND courseware to be trackable within your company's learning environment. If you work for an agency, you can be confident that the courseware you produce in QMIND will be compatible with your client's LMS.  
   
7. What file formats does QMIND output? Top
  QMIND generates all content as Flash (version 7), powered by XML. QMIND also provides Word and HTML export of storyboards for archiving and offline review and editing.  
   
8. How much does it cost to start using QMIND? Top
  QMIND is available as a month-to-month subscription, starting at $99 per month, per user. QMIND offers a 30-day money back guarantee - so you have the freedom to test drive QMIND for a month, risk free. For all the details, please refer to the Pricing Guide. QMIND is priced based on the value it provides. Please refer to the ROI Calculator to better understand the savings you and your team will realize  
   
9. Do I have to pay for my clients who are only reviewing content? Top
  No. Users who only have review capabilities are free and unlimited in number. These reviewers are able to access and review storyboards, media files, prototypes, and produced multimedia, with the ability to provide feedback and comments.  
   
10. How do I add additional people to my account? Top
  To add new reviewers to your account, simply create a new reviewer account inside your environment and they will have immediate read-only access to your content. To add a new paid user to your environment (that is, someone who contributes or edits content), simply contact QMIND sales at info@qmind.com or call 877.722.5645.  
   
11. What if I stop using QMIND after the first month? Top
  QMIND offers all new customers a 30-day money back guarantee. If you decide QMIND is not right for you and your team within the first month, QMIND will grant you a full refund. If you wish to cancel your subscription, you must contact QMIND at least 10 business days prior to the end of your current billing month.  
   
12. How do I get my content back if I stop using QMIND? Top
  All your media files, storyboards, XML, and produced Flash content can be downloaded to your desktop at any time with a single click of a button.  
     
     
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